Lifetime Guarantee
All of our leather goods are handcrafted in Bristol, England from start to finish, using only the finest materials we can source. Because we believe in the quality and durability of our products, we back them with a straightforward lifetime guarantee.
Our 25-Year Lifetime Guarantee
Every Contour Leather Co. item is backed by a 25-year guarantee from the date of purchase.
What’s covered:
- Craftsmanship faults (such as incorrectly set rivets)
- Material defects (such as faulty buckles or rivets)
What’s not covered:
- Natural wear and patina — part of what makes leather unique
- Minor stretching as the belt shapes to you (completely normal)
- Dry or cracked leather from lack of care (read our leather conditioning guide)
- Altered or personalised items
- Damage from misuse, accidents, or improper care
How it works:
If something isn’t right, we’ll make it right. We’ll assess the item and repair or replace it where possible. If a replacement isn’t available, you’ll receive store credit for the original purchase price.
Proof of purchase is required. Send the item to us — and we’ll handle the return shipping.
If you have any questions, just get in touch — we’re always happy to help.