Privacy Policy

Privacy Policy

Last updated: August 2026

Contour Leather Co. (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.

1. Who We Are

Contour Leather Co. is a UK-based maker of handcrafted leather goods. Our website is www.contourleather.co.uk. For any privacy-related queries, contact us at hello@contourleather.co.uk.

2. What Data We Collect

We may collect and process the following personal data:

  • Identity & contact data: name, email address, postal address, phone number
  • Order data: products purchased, order history, payment confirmation
  • Technical data: IP address, browser type, device information, pages visited
  • Marketing preferences: your opt-in or opt-out choices for marketing communications

3. How We Use Your Data

We use your data to:

  • Process and fulfil your orders
  • Communicate with you about your order or enquiry
  • Send marketing emails where you have given consent
  • Improve our website and customer experience
  • Comply with legal obligations

4. Legal Basis for Processing

We process your data on the following legal bases: performance of a contract (to fulfil your order), legitimate interests (to improve our services), consent (for marketing), and legal obligation (where required by law).

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties who assist us in operating our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g. Stripe, PayPal)
  • Shipping and fulfilment partners
  • Email marketing platforms

All third parties are required to handle your data securely and in accordance with applicable law.

6. International Transfers

Some of our service providers are based outside the UK or EEA. Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years for accounting purposes.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (the “right to be forgotten”)
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at hello@contourleather.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page, with the date of last update shown at the top.